Return policy

You can return items within 7 days of receiving your order for a refund or exchange.

2. Eligibility Criteria:

• Products must be unused, in their original condition, and with all tags intact.

• Items like personal care products, software, and clearance items are non-returnable.

3. Return Process:

• Contact us at customerservice@shopucart.store to initiate a return.

• Provide your order number and reason for return.

• We will provide a return authorization and shipping instructions.

4. Shipping Costs:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds:

• Refunds will be processed to the original payment method within 7 business days after we receive and inspect the returned item.

6. Damaged or Defective Items:

• Please notify us within 48 hours of delivery if your product arrives damaged or defective.

• We will arrange a replacement or refund at no extra cost to you.

7. Contact Us:

For any questions or concerns, reach out to customerservice@shopucart.store

Your satisfaction is our priority. We strive to make every shopping experience seamless and hassle-free!